-15% with code thanksmom
Orders & Shipping
How do I Return My Order ?
If you would like to return your order, please fill out the return form that came with the package. Make sure to include all the information requested on the form, such as the order number and the reason for the return. Once the form is complete, carefully seal the package and attach the shipping label that was also included with the package. Place the package in an appropriate shipping box and be sure to take the package to the post office or a courier service as soon as possible. If you have any questions about the return process, please contact our customer service team for assistance. We hope that you are completely satisfied with your purchase, but if you are not, we are here to help.
All Orders can Be Returned Within 30 Days.
Once we have received the order return, the refund will be processed within 14 business days.
Are there any shipping cost ?
For orders under $100 a shipping cost of $9.95 is charged.
All orders over $100 will be delivered for free.
Account Info
To I have to create an account ?
No, you don't have to create an account. However, we strongly recommend that you create an account so that you can take advantage of the various benefits it offers. For example, you will be able to access your account easily the next time you visit us, and you will also be able to get personalized recommendations and services tailored to your needs. By creating an account with us, you will be able to make the most out of our services and save time in the future.
inne pytania
Jak mogę się z Wami skontaktować?
Wszystkie dane do kontaktu znajdziesz TU.
W jakich godzinach pracuje Biuro Obsługi Klienta?
Jesteśmy dla Ciebie dostępni w dni robocze w godzinach 8.00 - 16.00.
Gdzie szyjecie produkty?
Cała produkcja marki Iveresse odbywa się w Polsce. Możesz mieć 100% pewność, że nasze produkty powstają w rodzimych szwalniach.
Gdzie mogę zobaczyć na żywo Wasze produkty?
Nie mamy jeszcze sklepu stacjonarnego, ale często organizujemy wydarzenia i pop-up'y, gdzie możesz przymierzyć nasze ubrania. Aby być na bieżąco z naszymi działaniami zapraszamy Cię na nasz Instagram.